Central Phoenix Casita w/ Beautiful Patio (Unit B)

Clean, nice kitchen, comfortable bed, very pleasant outdoor area, easy code entry, good value.

At 4pm, the check in time, I had not received check in info. After two phone calls, I got the information email at 5:16pm. The neighborhood is lovely and the casita is as pictured. It is extremely close to Phoenix Children's Hospital which is exactly what we needed. The check in email stated that linens for the sofa bed were in the closet. They were not. When I contacted the host they asked for pictures and stated someone would reach out. We never heard from anyone so I bought sheets. (After a day of procedures and appointments at the children's hospital none of us wanted to sleep 3 in a bed for a second night) I sent an email the evening before check out asking for instructions. After not receiving anything, we straightened and took the trashes out. I sent a video of the Casita to the host and let them know we had checked out.

The stay was beautiful and comfortable! I gave 3 stars because it was dusty- maybe in the ac unit, maybe? Most importantly the wifi was extremely unreliable. I need it for work meetings and it was so so bad.

Nice little place. Convenient location. Communication was a bit late and it would be easy enough to have the wifi password in a picture frame i side the place i stead of having to ask late night and wait. Fortunately i got the next guest's text so, it worked out! You could also include trash can pick up and can return to ensure parking availability. We took everyone's trash cans in when we got home...Overall though, perfect for what we needed.

The check in process was unacceptable. We got to the location and didn't get instructions to check-in until next 30min after. Never staying here again.