Tranquil Phoenix Getaway - Belmont City Lights

As an experienced renter with VRBO who has consistently given 5 star reviews, I highly recommend you avoid renting this property or others Arizona Getaway Rentals manages unless you are the type that enjoys being lied to, a home that smells of garbage, toilets that do not flush, showers that do not work, sink drains that do not drain, and a management company that could care less (Arizona Getaway Rentals). Upon arrival, the home smelled due to 8 full bags of garbage. This left adjacent rooms unbearable to be in. Later the first evening, we attempted to flush the toilets and noticed the tanks were not refilling. We also had the fun surprise of not being being able to take a shower due to the ice cold water barely dripping out of the shower heads. I immediately contacted Arizona Getaway Rentals via phone and their chat feature to request help. Arizona Getaway Rentals notified me that they would send a plumber out to the home to fix the issue. After a plumber visited the home, I was told that the issue was an issue with the city. This was a lie as I called the City of Phoenix Water Dept. and they denied any water supply issues during of our stay. The water was not functional for 2.5 days of 5 days, and we also had the smell of rotten garbage in the home, I requested a partial refund given our inability to flush toilets, shower, and wash our hands in this rental - absolute basic needs. This request was ignored.